Shipping & Delivery

ORDER PROCESSING

All orders are processed within 1–3 business days (up to 72 hours) after payment is confirmed.

Processing includes:

  • Order verification

  • Product preparation and quality inspection

  • Packaging and dispatch coordination

Please note that processing times may be extended during peak seasons, holidays, or high order volumes.

SHIPPING TIME & DELIVERY ESTIMATES

Shipping time refers to the period after your order has been dispatched.

🇺🇸 United States & 🇨🇦 Canada

Standard Insured Shipping: 10–20 business days (2–4 weeks)

🇦🇺 Australia & 🇳🇿 New Zealand

Standard Insured Shipping: 2–4 weeks

🇬🇧 United Kingdom & 🇪🇺 Europe

Standard Insured Shipping: 2–4 weeks

🌍 Other International Destinations

Standard Insured Shipping: 2–5 weeks

Delivery times are estimates and may vary depending on destination, customs clearance, and carrier delays.

MULTIPLE SHIPMENTS

Some items may ship separately and arrive at different times due to fulfillment from multiple warehouses or suppliers.

SHIPPING INSURANCE

All orders include shipping insurance:

  • If your item is lost, damaged, or arrives defective, we will provide a replacement at no additional cost, subject to verification and sufficient proof (e.g., photos, tracking details).

PRIORITY PROCESSING (IF APPLICABLE)

Priority Shipping ensures your order is processed first in our fulfillment queue.

  • This may reduce processing time

  • Delivery time may remain similar to standard shipping depending on carrier performance

  • Includes full shipping insurance

TRACKING INFORMATION

Tracking details will be provided via email once your order has shipped.

Please note:

  • Tracking updates may take 3–7 days to appear in the system

  • For more accurate tracking, we recommend using: https://17track.net

DELIVERY DELAYS

While we aim to deliver within the estimated timeframes, delays may occur due to:

  • High order volumes

  • Carrier or logistics disruptions

  • Weather conditions

  • Customs processing (especially for international shipments)

We appreciate your patience — we prioritize product quality and careful handling to ensure the best experience.

ORDER CHANGES & CANCELLATIONS

If you need to modify your order (size, color, address, etc.), please contact us within 24 hours of placing your order:

📧 support@piquantfind.com

Once your order has been shipped, we are unable to make changes.

IMPORTANT NOTES

  • Please ensure your shipping details are correct at checkout

  • We are not responsible for failed deliveries due to incorrect addresses

  • Customers are responsible for any applicable customs duties or import taxes (if applicable)