Privacy Policy

Introduction

At piquantfind, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit or make a purchase from our website www.piquantfind.com (the "Site").

Personal Information We Collect

When you visit our Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies that are installed on your device. Additionally, as you browse the Site, we collect data about individual web pages or products you view, referral websites or search terms, and how you interact with the Site. This automatically-collected data is referred to as "Device Information."

We also collect "Order Information" when you make a purchase or attempt to make a purchase, including your:

Name
Billing address
Shipping address
Payment information (including credit card details)
Email address
Phone number

When we refer to "Personal Information" in this Privacy Policy, we are talking about both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information we collect to:

Process your orders and payments
Arrange for shipping and delivery
Provide invoices and order confirmations
Communicate with you regarding your orders
Screen for potential fraud or risks
Send you marketing communications related to our products (if you’ve opted in)

We use the Device Information we collect to:

Improve the functionality and user experience of our Site
Monitor Site traffic and understand how customers use the Site
Optimize marketing campaigns and assess their success
Screen for fraud and security risks (e.g., using IP address data)

Sharing Your Personal Information

We share your Personal Information with third-party partners to help us process your orders and provide you with the best experience:

Shopify powers our online store. You can read how Shopify uses your information here: Shopify Privacy Policy.
Google Analytics helps us understand how customers use our Site. You can read how Google uses your data here: Google Privacy Policy. You can opt out of Google Analytics here: Google Analytics Opt-Out.
Payment processors (e.g., Stripe) handle your payment details to process transactions securely.

We may also share your Personal Information to comply with legal obligations, respond to lawful requests for information (such as subpoenas or court orders), or protect our rights.

Do Not Track

Please note that our Site does not alter its data collection practices when we detect a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access, correct, update, or delete your personal data. If you wish to exercise this right, please contact us using the information provided below.

Additionally, for European residents, we note that your information is processed to fulfill contracts (such as processing your orders) or based on our legitimate business interests. Your data may be transferred outside of Europe, including to countries such as Canada and the United States.

Data Retention

We retain your Order Information for as long as necessary to fulfill orders, maintain records for legal and business purposes, and provide customer support. If you wish to request deletion of your data, please contact us using the details below.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for operational, legal, or regulatory reasons. The most recent version will always be posted on this page, with the date of the last revision indicated.

Minors

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have collected personal information from someone under 18, we will take steps to delete that information.